Find answers to questions about stencil cutting support and digital downloads here. If you have a question that is not answered below, use the contact form for assistance.
I am brand new to cutting stencils. Can you help me learn?
Of course I can! Learn to design and cut your own custom cookie stencils!
Here are a few things you receive with your membership!
– The Colorful Cookie Club includes a steady stream of helpful video tutorials that you can access anytime.
– You will also get one-on-one help during my weekly FB Live Q & A
– Receive a discount in The Colorful Cookie Studio online shop
– Receive free stencil downloads every month plus other bonuses
– Get access to our exclusive, members-only Facebook community to connect with like-minded individuals
– Enter to Win a $100 Amazon gift card each month when you complete the themed stencil tutorials
What stencil material can I use to cut stencils?
You can use any stencil material. I use .005 and .007 thickness. As far as food safety goes, do your research and use what you find acceptable. The materials come into contact with your cookie for a short time. They are not considered a food additive. Click HERE to see stencil materials that I use.
Do you design custom stencils?
I do not design custom stencils at this time. If you have a suggestion for a stencil design, I'd be happy to design it for the store. Feel free to contact me with your ideas.
How can I use these stencils?
The Colorful Cookie Studio designs can be used in many ways. They are great for airbrushing cookies, macarons, cupcakes, cakes, scraping icing over the top of cookies, tracing the design onto your sugar cookies for piping, or dusting the shape with powdered sugar or sugar sprinkles. These stencils can be used with many mediums on many different surfaces depending on the stencil material you are cutting: crafts, furniture, face painting, cocoa duster on latte and coffee inspired art, and so many more creative uses!
The digital stencil designs sold or provided by the Colorful Cookie Studio are for personal or small business use only and all rights to the images remain with the original designer.
****Digital Designs are not to be sold or shared in digital or physical formats.
****Digital files are to be used for cutting stencils to use on your own hand made projects.
****Personal use & Small Business use permitted with those handmade projects.****Not to be mass-produced.
*****The Colorful Cookie Stencil Studio and original artists retain copyrights to all designs with all rights reserved.
Due to the electronic nature of the file, NO REFUNDS will be given. However, if for any reason, you are unhappy with the design you purchased, please contact The Colorful Cookie Stencil Studio by email at firstname.lastname@example.org.
What kind of files come in the download?
The zip file will include the following file types-
- SVG-can be used with Cricut Design Space and Silhouette Studio Designer Edition or higher
- PDF-printable copy of the stencil for easy viewing while in storage
- STL-cookie cutter file format for 3D printing
How do I unzip a file?
After downloading, Mac users double click on the zipped file. PC users right click and extract all. This will unzip or extract the files. You must tell your computer what program to use to open an SVG file. Open Silhouette Studio first and then choose the SVG you wish to upload.
I have Silhouette Software, but I can't use the SVG?
In order to use SVG files with Silhouette Software, you will need Designer Edition software or higher. Buy Silhouette Studio software HERE.
Can I use SVG files in Cricut Design Space?
I accidentally made a double purchase, can I get a refund?
While refunds are not offered, I will definitely switch out the design for you! Just let me know another design you would like to have.
I did not receive my order confirmation email, what should I do?
Please check your Spam or Junk mail filters and make sure you add email@example.com to your address book. If you still do not have an email that contains your download, please email me.